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We are here to help. Reach out with inquiries, feedback, or support requests.

How to Download Instagram Video & Photo on Any Device

iPhone (iOS)

Open Instagram and copy the link. Open Safari, go to VideoDropper.app and paste the link. Tap Download and choose 'Download' in the Safari popup. The file saves to your 'Files' app.

Android

Copy the Instagram post link. Open Chrome or any mobile browser, visit VideoDropper.app and paste the link. Click download — the media saves directly to your Gallery or Downloads folder.

PC / Mac

Copy the URL from your browser's address bar. Go to VideoDropper.app, paste the link, and click Download. Choose your save location — done in seconds.

Get in Touch

We welcome your questions, suggestions, feedback, and inquiries. Whether you are experiencing technical difficulties, have a feature suggestion, or have questions about our service, our team is ready to assist you.

Support & General Inquiries

For any general questions, feedback, or assistance with using Goodsave, please send us an email:

Email: [email protected]

We aim to respond to all inquiries within 24 to 48 hours during business days.

DMCA & Copyright Inquiries

Goodsave respects the intellectual property rights of others. If you believe that your copyrighted work is accessible through our tool in a way that constitutes copyright infringement, please provide a detailed notice including:

  • Identification of the copyrighted work claimed to have been infringed.
  • Identification of the material that is claimed to be infringing, with sufficient information to locate the material (e.g., URL).
  • Your contact information (name, address, telephone number, and email address).
  • A statement of good faith belief that use of the material is unauthorized.
  • A statement under penalty of perjury that the notification is accurate and authorized.

Please send all copyright notices to: [email protected]

Frequently asked questions

How quickly will I receive a response?

Our support team typically reviews and replies to all inquiries within 24 to 48 business hours.

Can I request a new feature?

Yes! We love hearing ideas from our users. Feel free to email us your suggestions.

What should I do if a download link fails?

Please check that the Instagram post is from a public account and that the URL is complete. If the issue persists, reach out to us with the post URL.